apple stores in mumbai and bengaluru 2025: 5 big wins

Apple stores in Mumbai and Bengaluru are expanding in 2025 with new outlets at Sky City and Mall of Asia. What’s great, and what’s still missing?

Apple Stores in Mumbai and Bengaluru 2025: Retail Revolution or Restriction?

Apple stores in Mumbai and Bengaluru have redefined the premium tech shopping experience in India. Since their debut, Apple has signaled that it's not just selling iPhones—it's building a full-fledged retail ecosystem. And now, with two more stores confirmed in these cities for 2025, Apple’s expansion continues to gain momentum. But while it’s a welcome move for urban shoppers, some are left wondering—why the slow pace and limited access?

Let’s take a closer look at what these new Apple stores in Mumbai and Bengaluru mean for Indian consumers, Apple’s retail strategy, and how it’s shaping the brand’s future in the country.

📍 The Apple India Retail Timeline: A Quick Recap

Apple took its time entering India’s physical retail scene. For years, Indian customers had to rely on third-party resellers or Apple’s website. That changed in April 2023 with the launch of Apple BKC in Mumbai, followed days later by Apple Saket in Delhi.

These stores introduced the authentic Apple Store experience to Indian consumers—sleek architecture, tech-savvy staff, product tryouts, Genius Bar support, and more. And clearly, it paid off. Apple Saket, despite being smaller than BKC, accounted for a 60% share of in-store sales, according to industry sources.

🆕 New Stores in 2025: Mumbai & Bengaluru Get More Love

Apple isn’t done yet. According to reports, the company is preparing a second wave of Apple store launches in India. This includes new outlets in Mumbai and Bengaluru, which are both massive tech and retail hubs.

📌 Confirmed New Locations:

• Sky City Mall, Borivali (Mumbai)

• Phoenix Mall of Asia, Yelahanka (Bengaluru)

Both of these locations are positioned to attract massive footfall, with Borivali covering the suburban market in Mumbai and Yelahanka tapping into Bengaluru’s growing IT and residential belt.

Apple has reportedly been hiring for these outlets for the past few months. That means interior design, logistics, training, and final touches are likely underway.

🧠 Apple’s Retail Strategy in India: What’s the Big Picture?

So, why is Apple focusing heavily on Mumbai and Bengaluru—cities that already have Apple retail presence?

Here’s what the move suggests:

• Apple sees these metros as core growth markets for premium product sales.

• With traffic and reach being a challenge in large cities, adding more locations reduces consumer travel barriers.

• It helps balance load across the city—BKC serves south-central Mumbai, while Borivali will cater to the north-west suburbs.

• In Bengaluru, Yelahanka gives Apple presence in a massive upcoming residential-tech corridor.

While Delhi-NCR also gains a second store in Noida (DLF Mall of India), cities like Pune and Noida are new additions in this second wave. The absence of stores in Tier-2 or Tier-3 cities is noticeable—something Apple may address in future phases.

📊 Apple India Retail Expansion: At a Glance

Here’s a quick summary of Apple’s retail footprint and upcoming moves:

🛍️ What Can You Expect from the New Stores?

Apple retail isn’t just about buying an iPhone. It’s an entire experience. Based on existing stores and insider reports, here’s what you can look forward to:

• Try before you buy: Explore iPhones, iPads, MacBooks, and accessories hands-on

• Today at Apple: Free in-store sessions on photo, music, coding, and creativity

• Genius Bar: Walk-in or scheduled technical support

• Indian-localized services: UPI payments, local EMI offers, multilingual support

• Eco-friendly design: Renewable energy use, sustainable materials, open-plan layouts

💡 Pro Tip: Even if you're not buying anything, visiting a new Apple Store is worth the experience—especially for the design, staff knowledge, and community sessions.

Experience, Design & Benefits – What the New Apple Stores Offer

The arrival of new Apple stores in Mumbai and Bengaluru isn’t just about more places to buy iPhones. These stores are crafted to deliver a world-class tech experience that goes far beyond traditional electronics shopping. From the store layout to cultural cues and customer service—Apple is setting a new benchmark for retail in India.

Let’s take a closer look at what sets these new Apple outlets apart—and why they matter to both first-time buyers and loyal Apple fans alike.

✨ The Apple Store Experience: What Makes It Special?

If you've ever visited Apple BKC in Mumbai or Apple Saket in Delhi, you know these stores are designed to impress. The new stores in Borivali and Yelahanka will likely replicate and localize the same experience, with some regional flair.

Here’s what the Apple store experience includes:

🧑‍💻 Product Tryouts

No glass cases or locked counters. Apple stores encourage hands-on interaction. You can walk in and try out:

• iPhones (every model)

• MacBooks, iMacs

• iPads and Apple Pencils

• AirPods, Beats, HomePod

• Apple Watch and accessories

👨‍🏫 “Today at Apple” Sessions

These are free, guided tutorials run by Apple Creatives and Geniuses. Topics often include:

• iPhone photography

• Video editing on Mac/iPad

• Music production with GarageBand

• Coding basics for kids

🛠️ Genius Bar

Your go-to for:

• Device diagnosis and repair

• Battery and screen replacements

• AppleCare and warranty support

• One-on-one technical guidance

💡 Pro Tip: Book Genius Bar appointments in advance via the Apple Support app to skip queues.

🏗️ Store Design: Blending Global with Local

Apple stores are known for their stunning architecture, and India’s outlets are no exception. The new stores in Mumbai (Borivali) and Bengaluru (Yelahanka) will likely follow Apple’s “global but local” design strategy.

🌿 Sustainability Focus

Apple uses:

• Recycled aluminum and wood in fixtures

• Solar and renewable power for energy

• Large windows and open floor plans to reduce artificial lighting

🇮🇳 Local Culture Elements

• Apple BKC features Maharashtrian-inspired kaarigari (craftsmanship)

• Apple Saket showcases Delhi’s traditional patterns

• Expect Borivali and Yelahanka stores to reflect regional aesthetics, possibly inspired by Gujarati, Konkani, or South Indian styles

📸 These stores are not just retail hubs—they’re Instagram-worthy architecture spots.

🇮🇳 Localized Services for Indian Shoppers

Apple understands that India isn’t just another market—it’s a market of many micro-cultures, payment styles, and service expectations.

Here’s how Apple is localizing the experience:

🧾 Payment Options

• UPI, Credit/Debit Cards

• EMI plans (HDFC, ICICI, SBI, etc.)

• Apple device trade-in programs

💬 Language & Customer Service

• Multilingual staff (Hindi, English, Marathi, Kannada, etc.)

• Cultural training for staff to better assist regional customers

🧰 After-Sales Support

• AppleCare+ coverage available at purchase

• Easy scheduling of repairs and upgrades

• Real-time device diagnostics at Genius Bar

📈 Apple BKC vs. Apple Saket: How Have They Performed?

Let’s talk numbers and impact.

💸 Revenue Share:

• Apple Saket, despite being smaller than BKC, contributed to over 60% of Apple India’s in-store sales, according to leaks.

• This shows Delhi’s buyer base is more spread out, while BKC serves a denser but elite crowd.

🚶‍♂️ Foot Traffic:

• BKC is often a tech pilgrimage destination.

• Saket sees consistent footfall due to its central mall location and accessibility.

🧑‍🤝‍🧑 Staff Engagement:

• Both stores are known for well-trained, proactive staff who provide a “concierge-like” tech experience.

🎯 Expect the new Borivali and Yelahanka stores to carry forward this legacy—with even more focus on first-time buyers and suburban accessibility.

🛒 Why These Stores Matter to Indian Consumers

You might ask, “Why should I care about a physical Apple Store when I can just order online?”

Here’s why they matter more than ever:

1. Hands-on Experience: Trying before buying is still unbeatable—especially for high-value products.

2. In-person Support: Whether it's a screen issue or software glitch, nothing beats face-to-face help.

3. Trade-In & Upgrade Programs: Better evaluated and processed in-store.

4. Localized Shopping: From EMI offers to language preferences, in-store shopping is more personalized.

🧠 Bonus: You get to experience Apple’s latest innovations before they hit other retailers.

The Verdict – Apple’s Retail Expansion in India: Smart Move or Missed Opportunity?

The opening of new Apple stores in Mumbai and Bengaluru is a significant step in Apple’s India strategy—but it’s also a cautious one. While the expansion improves access in metro cities, the bigger picture reveals a mix of progress and limitations.

So, is Apple’s physical retail push a win for Indian consumers? Let’s break it down.

✅ Pros and ❌ Cons of Apple’s Retail Expansion

🧠 Verdict: Is This Expansion Good for Indian Apple Fans?

Absolutely—but with conditions.

If you live in Mumbai or Bengaluru, you now have more convenient access to hands-on demos, expert service, and in-person support. The Borivali and Yelahanka locations will save time and travel for many suburban residents who previously had to trek across town to Apple BKC or Saket.

However, if you're in Pune, Hyderabad, Kolkata, Lucknow, or any Tier 2 city, Apple’s retail presence still feels distant. These markets are brimming with tech-hungry consumers, and third-party Apple resellers just can’t match the experience of an official store.

💡 Conclusion: This expansion is exciting, but Apple must speed things up and think beyond major metros if it truly wants to dominate the Indian premium market.

🔍 Apple’s Broader India Strategy: Retail, Manufacturing & Market Penetration

The new stores are only one piece of a bigger plan.

Apple is clearly betting on India long-term. Here’s how everything connects:

🏭 Manufacturing

• iPhones (like the 14 and 15) are now assembled in India

• Apple is shipping India-made iPhones to the US and EU markets

• Local production helps lower import costs, but not final prices—for now

🛒 Retail

• Controlled brand experience via Apple Store Online and retail outlets

• High-margin accessories and services promoted better in-store

📈 Market Potential

• India is the world’s second-largest smartphone market

• Premium market share is growing faster than in most other countries

• Apple’s brand loyalty is rising with every new user introduced via iPhone SE or older iPhone deals

🎯 Future Moves to Watch: More stores in Tier 2 cities, regional service centers, and potential Apple-authorized retail hubs in malls and metros.

🧾 Review Summary: Should You Visit These New Apple Stores?

Here’s our final take on the Borivali (Mumbai) and Yelahanka (Bengaluru) outlets:

👍 You should visit if:

• You want to try out an Apple product before buying

• You value in-person service over online troubleshooting

• You're upgrading and want to explore Apple’s trade-in offers

• You enjoy premium, personalized customer experiences

👎 You might skip it if:

• You live far outside city limits

• You prefer shopping online with home delivery

• You’re buying older or budget models (online discounts are often better)

📣 Final Thoughts: The Apple Store Isn’t Just a Shop—It’s an Experience

Apple’s retail game is about more than selling tech. It’s about creating moments—where customers can touch, feel, explore, and learn.

The two new Apple stores in Mumbai and Bengaluru bring that moment closer to more people. But if Apple really wants to win over India’s next 100 million users, it will need to scale faster, reach deeper, and deliver that signature experience beyond just metro walls.

💬 A Word to Our Readers

At TekkHie.com, we believe in exploring tech that’s not only powerful but also accessible and meaningful. Apple’s latest moves show it’s listening to Indian users—but there’s still a long road ahead.

Have you visited an Apple Store in India? Planning to check out the new ones? Let us know your experience in the comments!

⚠️ Disclaimer

This article is based on publicly available reports, leaks, and local news as of May 2025. Store launch dates, service details, and specifications may vary based on Apple’s official announcements and regional operations. Always check Apple’s website for the latest updates.

🚀 Find Your Nearest Apple Experience

🌍 Want to explore Apple’s retail magic in India?
🔍 Head to the Apple India Store Locator to find the nearest official outlet.
📱 Or subscribe to TekkHie.com for real-time updates on new store launches, Apple deals, and retail experiences.

💡 The Apple experience is here—and it’s growing. Are you ready to walk in?

❓ Frequently Asked Questions (FAQs) About Apple Stores in Mumbai and Bengaluru

1. Where are the new Apple stores opening in Mumbai and Bengaluru?

Apple is opening new retail outlets at Sky City Mall in Borivali (Mumbai) and Phoenix Mall of Asia in Yelahanka (Bengaluru). These locations aim to bring the Apple experience to more customers in suburban and northern parts of the cities.

2. When will these new Apple stores open?

While Apple hasn’t given an official date yet, multiple sources indicate the launch is expected in Q3 or Q4 of 2025. Hiring and interior preparations are already underway, suggesting openings are near.

3. What is the difference between Apple BKC and the upcoming Borivali store?

Apple BKC serves central Mumbai and is larger in size, while the Borivali store will cater to the suburban and western population. Both stores will offer the same services, including Genius Bar support, product tryouts, and Today at Apple sessions.

4. Will the new Bengaluru store offer the same services as the first?

Yes, the Yelahanka Apple Store is expected to replicate the experience of other global outlets, including product demos, Genius Bar support, workshops, and localized customer service.

5. Can I trade in my old device at these new Apple stores?

Absolutely. Apple offers trade-in programs at its official stores, allowing you to get credit towards a new purchase by turning in your old iPhone, iPad, or Mac.

6. Will Apple stores in Mumbai and Bengaluru support EMI and UPI payments?

Yes. These stores are equipped with local payment options, including UPI, EMI via major Indian banks, and digital wallets, making premium purchases more accessible.

7. What is the Genius Bar and is it available at all stores?

The Genius Bar is Apple’s in-store tech support and service center. It's available at all Apple stores, including the upcoming Borivali and Yelahanka outlets, for diagnostics, repairs, and consultations.

8. Are Apple store prices the same as online?

Yes, product prices at Apple retail stores are usually the same as on the Apple India website, though in-store purchases sometimes include additional benefits like exclusive workshops or setup assistance.

9. Do these new stores offer workshops or classes?

Yes, all official Apple Stores offer “Today at Apple” sessions, which are free workshops on topics like photography, coding, music production, and digital creativity.

10. Are these stores run directly by Apple or by resellers?

These are direct Apple-owned retail outlets, not third-party resellers. This means a consistent premium experience, from staff training to after-sales support.

11. Can I get product repairs done at the new stores?

Yes. From battery replacements to screen repairs, the new Apple Stores will provide on-site repairs and AppleCare services via the Genius Bar.

12. Will Apple stores expand to other Indian cities soon?

Apple is reportedly planning additional stores in Pune and Noida, but hasn’t yet announced any Tier-2 or Tier-3 city expansions. Further growth is expected depending on the success of current outlets.

13. Are Apple store staff trained differently than reseller staff?

Yes. Apple store employees undergo rigorous, Apple-designed training focused on customer experience, technical knowledge, and personalized service—something that sets them apart from reseller staff.

14. Is it better to buy from an Apple store than online?

Both options are great, but the store experience offers hands-on testing, real-time comparisons, and immediate expert support—ideal for first-time buyers or major upgrades.

15. Do Apple stores accept product exchanges and refunds?

Yes, Apple retail stores follow the same exchange and return policies as Apple’s online store. You can return eligible products within the return window, subject to Apple’s terms.